For Japanese sourced parts please read our parts process. For UK sourced parts payment is made when the order has been approved.
We accept all major cards via Take Payments.
The majority of the parts are shipped via commercial air freight. This takes around 10 days from shipment including clearance in the UK. Once it clears customs it takes another day to arrive with us and we aim to ship all orders the same day or at least book them in with the courier for next day collection.
Larger freight (such as bumpers, large wings etc) are shipped via ocean freight, this is the only way to ship larger items in a cost effective way.
No, all our prices include UK VAT. If you are not from the UK please get in touch to discuss your order.
12 air freights a year and 12 containers a year.
We have been trading on premium reputation since 2005. We aren't interested in replicas, copies or counterfeit products made in China.
We've been around since the boom of the Japanese tuning industry and culture going back to the late 90s. We aren't going to risk our reputation and love of these parts by selling out and selling copies.
All parts from Japan are supplied by the manufacturers or official distributors of that brand.
The only products not sourced in Japan are Recaro seats supplied by Recaro UK, Koyo Radiators supplied by the UK Distributor, Ohlins, also supplied by the UK Distributor and Nitron which are sourced direct from Nitron.
Absolutely. Send us the website address and/or direct link to that part and we'll do the leg work to purchase the part at wholesale price in Japan and invoice you via your online account.
If a part listed on our store is hugely more expensive than another supplier or eBay it may be a mistake our end but it may also be that the part you are looking at is either a) used or b) replica.
eBay is swamped with replica goods and it can be very difficult to determine what is replica and what is authentic. If in doubt, get in touch and we'll be happy to help.
Only parts fitted by an experienced fitter carry a warranty. This warranty is subject to our descretion. Fitting a set of aftermarket wheels and going off-roading would invalidate the warranty as would fitting a BRIDE fixed bucket seat to cheap ebay rails.
We do our best to advise customers on the best products for their application, if you have any questions about our products or warranty, please get in touch.
All aftermarket products are sold for off-road use only. All performance modifications and installations are at the customers own risk. JPN hold no responsibility either implied or otherwise for mechanical, electrical or other failure when using any aftermarket performance products. Items sold for off-road use only may be illegal in many countries and are intended for racing vehicles which may never be used on a public road.
By purchasing any aftermarket performance product, the customer takes full responsibility for any use, and/or misuse of the product and agrees that JPN holds no responsibility for any consequences, legal, or other, of such use and/or misuse.
Stock items and non-special order items can be returned under the following terms:
Each product listed is shown as either:
Products marked as Special Order from Japan do not have the same cancellation and return rules as other products.
Most of the high end products we sell we do not carry as stock items and therefore have to be imported specifically for you when you place your order.
Many brands in Japan do not carry these items on their shelves and are made to order. They may have a minimum order quantity or MOQ that must be met before they can manufacture a batch.
Special Order items are cleared marked on the item listings and again at the checkout.
You have instructed JPN to secure an item in Japan and import it into the UK specifically for you. We have no need to stock the item in the UK.
Much like importing a car, you can't instruct us to buy a car for you and then decide you no longer want it and leave us with the car to pay for!
No. You automatically get a 14-day "cooling-off period" when you buy something you haven’t seen in person - unless it’s bespoke or made to order.
You won't get a cooling-off period when you buy an item that was personalised or custom-made for you.
If you can't wait for the item to be made for you and shipped to the UK from Japan then the simple rule is don't order it.
We do our best to calculate lead times based on our experience with the brand in question and the type of product. Many items for older 90s cars can take months to arrive..
This isn't us being slow. It is simply down to not enough orders to warrant a production run by the manufacturer!
We do our best to mitigate typical importing delays. Please consider that due to International time differences, holidays, bank closures, parts being made to order, weekends, staff illnesses, COVID-19, race meets, events, shows, Customs clearance and inspections, order-rerouting, freight schedules, freight space, lead-times, manufacturing errors and other unforeseen delays that orders can be held up at any stage of the process.
Annual delays (where orders attract a 1-2 week delay or greater) include Christmas / New Years, Summer Holidays (Japan) and Golden Holidays. Extra consideration to order delays should be factored in when ordering at these times. Check both the Japanese holiday schedule if in doubt. Tokyo Auto Salon normally attract a 2-3 week delay in orders annually.