The JPN Parts Process
Add items to cart
This process page is for items that are supplied from Japan only.
Our parts store is easy to use, find the parts you want using the filter system or by using the search tool. All the parts you want to the cart, this will calculate the total cost inc any VAT (for UK customers only) and delivery charges.
Our prices update with the exchange rate £ to ¥ so check back as the £ increases in value.
Make note of the type of items you are adding, there are 3 types..
In Stock Not in Stock Not in Stock - Special Order from JapanItems in stock in the UK generally ship out same day, items not in stock are shipped from Japan, these items are cancellable and returnable. Items marked as Special Order cannot be cancelled, returned or exchanged. They are items made specifically for you based on your order request.
Checkout
Once you are happy process through to the checkout page. Here you'll be greeted by the terms and conditions of the order along with the totals. Don't worry, you aren't paying anything yet. This is just to process your request.
If the terms and conditions are acceptable click the accept link and proceed through to the checkout process where you'll be met with an Order ID#. You should also receive an SMS with this information and an explanation of the next step.
Lead time Established
Our team in Japan will now contact the manufacturer/distributor and establish a lead time. Once they have this information they'll update you via SMS. This normally takes 24-48 hours depending on the time you ordered and the day of the week.
Accept or Decline
Now the lead times have been confirmed you can accept or decline each item you had submitted for lead time information. We understand that some items that have a long lead time might not be ideal for you so we do not charge anything for lead time investigation or SMS messages.
Once you are happy with your finalised order you can pay using the link under "My Orders" at the top of the page once you have signed into your JPN account.
Make Payment
We accept all major cards via our secure payment processing partner, Take Payments. You'll receive an SMS when your payment has gone through along with a confirmation on the website. The team in Japan will also receive a notification that you've paid.
Order Placed in Japan
All of the items will now be ordered and paid for on your behalf. Any changes to the lead times you'll get a notification via SMS.
Arrival to JPN Parts Warehouse
You'll receive an SMS update that your item(s) have arrived. You'll receive an SMS for each item, not just one per order. Then based on the shipping method for the item they'll either be allocated to the next container (we ship 12 a year!) or air freight.
Shipping to the UK
Once the item(s) are loaded into the container and a vessel is known or the air freight has been collected you'll receive another SMS with an estimated delivery date.
Arrival to JPN UK and Dispatch
Once the item(s) clear customs they are delivered to JPN where they're unpacked and repacked and booked in with either DHL (up to 1500mm in length) or Parcelforce. You'll receive another SMS with the tracking number and you'll also be able to track the parcel via "My Orders".
If you prefer, you can collect from us at either JPN North or JPN South.
JPN North
Unit 1A Hanlon Court
Royal Industrial Estate
Jarrow
Tyne and Wear
NE32 3HR
JPN South
Unit 199B
Springvale Industrial Estate
Cwmbran
Wales
NP44 5BL
We love JDM parts, it is our passion, our hobby as well as our job! Feel free to drop us a message any time to discuss your build plans or just to chat.